Privacy Policy
How we collect, use, and protect your information
Last Updated: January 1, 2026
1. Introduction
Top Value Compare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
2.1 Information You Provide
- Contact Information: When you contact us through our contact form, we collect your name, email address, and any message you send.
- Voluntary Information: Any other information you choose to provide in communications with us.
2.2 Automatically Collected Information
- Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns.
- Device Information: Information about your device, including IP address, browser type, operating system, and screen resolution.
- Cookies: Small data files stored on your device to improve website functionality and user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website and user experience
- To analyze website usage and performance
- To ensure website security and prevent fraud
- To comply with legal obligations
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors use our website
4.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. We also provide a cookie consent banner that allows you to accept or manage cookie preferences.
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist in website operation, subject to confidentiality agreements.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.
6. External Links
Our website contains links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any external websites you visit.
7. Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for customer service purposes and then deleted.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict processing
- The right to data portability
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: +1 (713) 347-5829
- Address: 2950 North Loop West, Houston, TX 77092, United States